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Triage feedback Feb '25
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Triage process at HoB, satisfaction survey Feb '25.
1
Overall how satisfied are you with the current triage process at HoB?
Select one or more answers
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
2
What aspects of the current triage process work well?
3
What aspects of the triage process do not work so well?
4
Reception team only - how confident are you booking onto triage vs directly into clinicians appointment book?
Please add additional information at the end of the survey as needed
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
NA
5
Clinicians only - how appropriate do you find patients booked from triage into your appointment books?
please add any additional comments to the end of the survey as needed
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
NA
6
How would you rate the overall effectiveness of the current triage process?
Select one or more answers
Highly effective
Effective
Ineffective
Highly ineffective
7
What change would you like to see/make to the current triage process?
8
Do you have any other comments to make about the current/future of the triage process at HoB?
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