.

Triage feedback Feb '25

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Triage process at HoB, satisfaction survey Feb '25.
1

Overall how satisfied are you with the current triage process at HoB?

Select one or more answers
2

What aspects of the current triage process work well?

3

What aspects of the triage process do not work so well?

4

Reception team only - how confident are you booking onto triage vs directly into clinicians appointment book?

Please add additional information at the end of the survey as needed
5

Clinicians only - how appropriate do you find patients booked from triage into your appointment books?

please add any additional comments to the end of the survey as needed
6

How would you rate the overall effectiveness of the current triage process?

Select one or more answers
7

What change would you like to see/make to the current triage process?

8

Do you have any other comments to make about the current/future of the triage process at HoB?