.

Customer Needs and Preferences Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Hospitality Experience and Brand Perception Survey
1

What is your age?

Please select your age range.
2

What is your gender?

Please select your gender.
3

Where are you located?

Please enter your location.
4

What type of business are you involved in?

Please select the type of business you are associated with.
5

How many locations does your business have?

Please select the number of locations.
6

What is your role within the company?

Please specify your role (e.g., owner, manager, barista, etc.).
7

How satisfied are you with your current systems and tools?

Please rate your satisfaction level on a scale of 1 to 10.
8

What improvements would you like to see in your current systems and tools?

Please provide your suggestions for enhancements.
9

What systems/tools do you currently use for your operations?

Select one or more answers
10

How often do you upgrade your technology?

Select one answer
11

What are the main challenges you face with your current operations?

12

How do you currently collect customer feedback?

Select one or more answers
13

How important is monitoring customer satisfaction to your business?

Select one answer
14

How do customer reviews and social media feedback impact your business decisions?

15

Are you interested in using data analytics to improve your business operations?

Select one answer
16

What features would you find most valuable in a data analytics tool?

Select one or more answers
17

What gaps do you see in your current technology solutions?

18

What is your budget for technology and data solutions?

Select one answer
19

Do you prefer subscription models or one-time purchases for technology solutions?

Select one answer
20

How do you balance cost vs. value when making purchasing decisions?

21

Which features of our proposed product would be most useful to you? (

Select one or more answers
22

What outcomes do you hope to achieve by using our product?

Select one or more answers
23

Would you be interested in participating in beta testing for our product?

Select one answer
24

23. Are you interested in consulting services to help optimize your operations and financial planning?

Select one answer
25

Which areas do you need the most help with?

Select one or more answers
26

What other services would you find valuable?

Specify