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Tech Support Center Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the response time of our tech support team?
Please rate the response time on a scale from 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.
2
Did the tech support team resolve your issue effectively?
Please select one of the following options.
Yes, completely
Yes, partially
No
3
How would you rate the overall quality of service provided by our tech support center?
Please rate the quality of service on a scale from 1 to 10, with 1 being very poor and 10 being excellent.
4
Was the tech support representative knowledgeable and helpful?
Please provide your feedback in the text box below.
5
How likely are you to recommend our tech support center to others?
Please select one of the following options.
Very likely
Somewhat likely
Not likely
6
How satisfied are you with the overall customer service experience?
Please rate the customer service experience on a scale from 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.
7
Did you experience any technical issues while interacting with our tech support center?
Please select one of the following options.
Yes
No
8
How clear and easy to understand was the communication with the tech support team?
Please rate the communication clarity on a scale from 1 to 5, with 1 being very unclear and 5 being very clear.
9
Please share any additional comments or suggestions for improvement.
Feel free to provide any further feedback in the text box below.
10
How would you rate the professionalism of our tech support team?
Please rate the professionalism on a scale from 1 to 10, with 1 being very unprofessional and 10 being very professional.
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