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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best represents your opinion.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate our service/product on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide your detailed feedback here.
4
What features would you like to see improved in our service/product?
Please provide your suggestions for improvement.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Do you find our service/product easy to use?
Please select one option that best describes your experience.
Yes, very easy
Somewhat easy
Neutral
Not so easy
Not easy at all
7
How often do you use our service/product?
Please select one option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What is the primary reason you chose our service/product?
Please select the main reason that influenced your decision.
Quality
Price
Brand reputation
Recommendation
Features
9
How satisfied are you with the customer support provided?
Please rate the customer support on a scale of 1 to 10.
10
Is there anything else you would like to share with us?
Feel free to provide any additional comments or feedback.
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