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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate the most.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you the most.
4

How likely are you to recommend our service/product to others?

Please rate your likelihood to recommend on a scale from 1 to 10.
5

Which aspect would you like to see improvement in our service/product?

Please select one option that you would like to see improvement in.
6

What is the primary reason for choosing our service/product?

Please provide the main reason that influenced your decision.
7

How often do you use our service/product?

Please select the frequency of usage.
8

Which new feature would you like to see in our product?

Please provide details on the new feature you would like to see.
9

How would you rate the overall experience with our service/product?

Please rate your experience on a scale from 1 to 10.
10

Any additional comments or suggestions?

Please feel free to share any additional comments or suggestions.