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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate the most.
Quality
Customer Service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please rate your likelihood to recommend on a scale from 1 to 10.
5
Which aspect would you like to see improvement in our service/product?
Please select one option that you would like to see improvement in.
Product Quality
Customer Support
Pricing
Features
Delivery
6
What is the primary reason for choosing our service/product?
Please provide the main reason that influenced your decision.
7
How often do you use our service/product?
Please select the frequency of usage.
Daily
Weekly
Monthly
Occasionally
Never
8
Which new feature would you like to see in our product?
Please provide details on the new feature you would like to see.
9
How would you rate the overall experience with our service/product?
Please rate your experience on a scale from 1 to 10.
10
Any additional comments or suggestions?
Please feel free to share any additional comments or suggestions.
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