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Pomozte nám zlepšit váš nákupní zážitek

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What is the primary reason for not completing the purchase?

Select the main reason for abandoning the shopping cart.
2

On a scale from 1 to 10, how easy was it to navigate our website?

Rate the ease of website navigation on a scale of 1 to 10.
3

Can you briefly explain why you decided not to complete the purchase?

Please provide a brief explanation of the reason behind abandonment.
4

Did you encounter any technical issues during the checkout process?

Indicate if there were any technical problems encountered during checkout.
5

How likely are you to recommend our e-shop to a friend or family member?

Rate the likelihood of recommending our e-shop on a scale of 1 to 10.
6

Which aspect of the shopping experience could be improved to encourage completion of purchase?

Select an aspect that could be enhanced to boost purchase completion.
7

Would you consider returning to complete the purchase in the future?

Indicate if there is a possibility of returning to complete the purchase later.
8

How satisfied were you with the overall shopping experience?

Rate the satisfaction level with the overall shopping experience.
9

Did the product prices influence your decision to abandon the purchase?

Specify if product prices played a role in abandoning the purchase.
10

Additional comments or suggestions to improve our e-shop?

Feel free to provide any additional feedback or suggestions for enhancing our e-shop.
Thank you for your time and your feedback.

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