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Customer Satisfaction Survey
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Other
2
How would you rate your overall satisfaction with our service/product?
Please provide a rating from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please describe what bothers you the most so we can improve.
4
Which aspect of our service/product would you like to see improved?
Please provide your feedback to help us prioritize improvements.
5
How likely are you to recommend our service/product to others?
Please indicate how likely you are to recommend our service/product to others.
Highly likely
Maybe
Unlikely
6
On a scale of 1 to 5, how satisfied are you with the customer service provided?
Please rate the customer service provided on a scale of 1 to 5.
1
2
3
4
5
7
What feature would you like to see added to our service/product?
Please suggest a feature that you would like to see added.
8
How often do you use our service/product?
Please indicate how frequently you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
9
Would you like to participate in future product testing?
Please indicate if you would be interested in participating in future product testing.
Yes
No
10
Any additional comments or suggestions?
Please share any additional comments or suggestions you may have.
11
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