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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best represents your opinion.
Quality
Customer service
Price
User experience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you.
4
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What feature do you think we should improve or add?
Please provide your suggestions for improvements or new features.
6
How often do you use our service/product?
Please select one option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
7
Do you find our service/product easy to use?
Please select one option that best represents your experience.
Very easy
Easy
Neutral
Difficult
Very difficult
8
What do you think sets us apart from our competitors?
Please provide your insights on our unique selling points.
9
How would you rate the value for money of our service/product?
Please select one option that best represents your opinion on the value for money.
Excellent
Good
Fair
Poor
10
Is there anything else you would like to share with us to improve your experience?
Please feel free to provide any additional feedback or suggestions.
Submit