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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details on what bothers you the most.
4

How likely are you to recommend our service/product to others?

Please select the option that best represents your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide details on the improvements you would like to see.
6

How often do you use our service/product?

Please select the option that best describes your frequency of use.
7

Are there any features you would like to see added to our service/product?

Please provide details on the features you would like to see added.
8

How important is customer service to you when using our service/product?

Please select the option that best describes the importance of customer service to you.
9

Would you be interested in participating in future surveys to improve our service/product?

Please select the option that best represents your interest in participating in future surveys.
10

Any additional comments or suggestions?

Please provide any additional comments or suggestions you may have.