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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Ease of use
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you.
4
Which additional features would you like to see in our service/product?
Write your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
6
What improvements would you like to see in our customer service?
Provide suggestions for enhancing our customer service.
7
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect to you.
Price
Functionality
Design
8
How would you rate the delivery speed of our service/product?
Rate the delivery speed on a scale of 1 to 10.
9
What is one thing you think we excel at in comparison to our competitors?
Share your thoughts on our competitive advantage.
10
Would you like to share any other feedback with us?
Feel free to provide any additional comments or suggestions.
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