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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best represents your appreciation.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide a brief description of what bothers you.
4

What improvement would you like to see in our service/product?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which aspect of our service/product do you find most valuable?

Select one option that you find most valuable.
7

How often do you use our service/product?

Select the frequency that best describes your usage.
8

What is your preferred channel of communication with us?

Select your preferred communication channel.
9

How responsive do you find our customer support team?

Rate the responsiveness of our customer support on a scale of 1 to 10.
10

Do you have any additional comments or feedback?

Feel free to share any other comments or feedback you have.