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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on aspects that bother you.
4

How likely are you to recommend our service/product to others?

Choose the option that best describes your likelihood to recommend.
5

What features would you like to see improved in our service/product?

List the features that you would like to see improved.
6

How often do you use our service/product?

Select the option that best represents the frequency of use.
7

What aspects do you find most valuable in our service/product?

Describe the aspects that you find most valuable.
8

How would you rate the customer support service you received?

Rate the customer support service received on a scale of 1 to 10.
9

What improvements would you like to see in our customer support service?

Describe the improvements you would like to see in customer support service.
10

Overall, how satisfied are you with our company?

Rate your overall satisfaction with our company on a scale of 1 to 10.