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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best reflects your opinion.
Quality
Customer Service
Price
Features
Other
2
How would you rate our service/product overall?
Please rate our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide your feedback in the text box below.
4
What would you like to improve about our service/product?
Please provide specific suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
6
Which of the following features do you find most valuable?
Please select all that apply.
Ease of Use
Reliability
Flexibility
Innovation
Other
7
How satisfied are you with the pricing of our service/product?
Please rate your satisfaction on a scale from 1 to 10.
8
In your opinion, what sets us apart from our competitors?
Please provide your thoughts in the text box below.
9
How often do you use our service/product?
Please select the option that best describes your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
10
Would you like to see any new features added to our service/product?
Please provide your suggestions in the text box below.
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