.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

How would you rate our service/product on a scale of 1 to 10?

Please rate our service/product on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you about our service/product?

Please provide details on what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please share any suggestions or improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Please select a rating from 1 to 10, where 1 is not likely at all and 10 is very likely.
6

Which aspect of our service/product do you think needs the most improvement?

Please select the aspect that you think needs the most improvement.
7

How often do you use our service/product?

Please select the option that best describes your usage frequency.
8

What feature do you like the most about our service/product?

Please provide details on the feature you like the most.
9

Do you find our service/product easy to use?

Please select either Yes or No.
10

Would you like to see more options/varieties available in our service/product?

Please select either Yes or No.