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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option from the choices below.
Quality
Price
Customer Service
Innovation
2
How would you rate your overall satisfaction with our service/product?
Rate from 1 to 10 stars, with 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Provide your feedback in the text box below.
4
What feature would you like to see improved or added?
Please enter your suggestion in the text box.
5
How likely are you to recommend us to a friend or colleague?
Select one of the options below.
Very Likely
Likely
Neutral
Unlikely
6
On a scale from 1 to 10, how easy was it for you to use our service/product?
Rate from 1 to 10, with 1 being very difficult and 10 being very easy.
7
Which aspect of our service/product do you think needs the most improvement?
Please provide your answer in the text box.
8
How often do you use our service/product?
Select one of the options below.
Daily
Weekly
Monthly
Rarely
9
Would you consider purchasing from us again in the future?
Choose one of the options below.
Yes
No
Maybe
10
Is there anything else you would like to share with us?
Please feel free to provide any additional comments or suggestions in the text box.
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