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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes what you appreciate.
2

How would you rate our service/product from 1 to 10?

Rate our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

Which feature do you think needs improvement?

Select one feature that you think needs improvement.
5

Would you recommend our service/product to others?

Please select yes or no.
6

How likely are you to repurchase our service/product?

Select one option that represents your likelihood to repurchase.
7

What is the primary reason you chose our service/product?

Please describe the main reason you chose our service/product.
8

How can we better meet your needs?

Please provide suggestions on how we can better meet your needs.
9

Do you have any additional comments or feedback?

Feel free to share any additional comments or feedback.
10

Overall, how satisfied are you with our service/product?

Select one option that best describes your overall satisfaction.