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satisfaction with GP care

Dear patient,

I am a student majoring in Population Health Management, and I am interested in how you feel about various aspects of the GP primary care. Your feedback will help us improve the services provided. Please take a few minutes to complete the questionnaire. Your questions are greatly appreciated. Thank you.

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1

Your gender

Select one answer
2

How far is it from your home to the clinic?

3

How long have you known your GP?

4

How many times a year do you visit the clinic ?

Select one answer
5

Your age

Use digits only
6

What is your educational background? Do you have a job?

7

How do you make an appointment?

8

How long do you typically have to wait for an appointment?

9

Besides your health condition, what other concerns do you have?(eg. housing, financial issues, etc.)

10

What is your current health issue?

11

Do you have a chronic illness? If yes, what is it? And how do you manage it?

12

How do you feel emotionally or mentally when you are sick?

13

What is the first thing you usually do when you feel unwell?

14

Apart from your GP, who or what else would you go for help?

15

What kind of consultation do you prefer? (eg. phone, face to face, etc.)

16

At what stage of disease do you want to see a GP?

17

What do you usually do to cope with your illness while waiting for an appointment?

18

What is your usual appointment method? What do you think of the appointment reservation system?

19

What do you expect from your GP during your consultation?

20

What is the consultation process like?

21

How long does the consultation usually take? And how is your feeling about it?

22

How do you manage your health after a consultation? Do you have or consider electronic devices to help you (record health data)?

23

What will you do if the result of the first consultation does not work well?

24

Do you have access to digital systems to make appointments and see doctors?

25

How would you describe your overall experience with your GP? What are your suggestions or comments to your GP?

26

What is your opinion of GP primary care? What is your most satisfying thing about it?

27

What inconveniences have you experienced in GP care? And what improvement do you wish?

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