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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes your appreciation.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you the most.
4

In which areas would you like to see improvement?

Please provide your suggestions for areas that need improvement.
5

How likely are you to recommend us to a friend or colleague?

Please rate your likelihood to recommend us on a scale from 1 to 10.
6

Which of the following features do you find most valuable?

Please select the features that you find most valuable (select all that apply).
7

How often do you use our service/product?

Please select the frequency of use that best describes your interaction with our service/product.
8

What would make you more likely to use our service/product?

Please provide your suggestions on what would make you more likely to use our service/product.
9

How would you rate the overall value for money of our service/product?

Please rate the overall value for money on a scale from 1 to 10.
10

Do you have any additional comments or suggestions for us?

Please share any additional comments or suggestions that you have.