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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes your appreciation.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you the most.
4
In which areas would you like to see improvement?
Please provide your suggestions for areas that need improvement.
5
How likely are you to recommend us to a friend or colleague?
Please rate your likelihood to recommend us on a scale from 1 to 10.
6
Which of the following features do you find most valuable?
Please select the features that you find most valuable (select all that apply).
Fast delivery
User-friendly interface
Customization options
24/7 support
Free shipping
7
How often do you use our service/product?
Please select the frequency of use that best describes your interaction with our service/product.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What would make you more likely to use our service/product?
Please provide your suggestions on what would make you more likely to use our service/product.
9
How would you rate the overall value for money of our service/product?
Please rate the overall value for money on a scale from 1 to 10.
10
Do you have any additional comments or suggestions for us?
Please share any additional comments or suggestions that you have.
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