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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Choose one option that best describes what you appreciate.
Quality
Price
Customer Service
Innovation
Other
2
Rate our service/product on a scale of 1 to 10
Please rate our service/product with 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Please provide some details about what bothers you.
4
How likely are you to recommend us to a friend or colleague?
Choose one of the following options.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
6
Are you satisfied with the variety of our products/services?
Choose one of the following options.
Yes
No
Not Sure
7
How often do you use our service/product?
Choose one of the following options.
Daily
Weekly
Monthly
Rarely
Never
8
What feature do you like the most in our service/product?
Please select the feature you like the most.
User Interface
Performance
Functionality
Design
Other
9
How can we enhance your overall experience with our service/product?
Please provide your suggestions for enhancing your experience.
10
Would you like to participate in future beta testing of our new products/services?
Choose one of the following options.
Yes
No
Maybe
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