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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate most about our service/product?

Please select the option that best describes what you appreciate most.
2

How would you rate our service/product overall?

Please rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please describe what bothers you the most about our service/product.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements in our service/product.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend our service/product to others.
6

How satisfied are you with the customer service provided?

Please rate the customer service provided on a scale of 1 to 10.
7

What specific feature do you like the most about our service/product?

Please describe the specific feature you like the most about our service/product.
8

How often do you use our service/product?

Please select one option that best describes how often you use our service/product.
9

What is your primary reason for choosing our service/product?

Please select one option that best describes your primary reason for choosing our service/product.
10

Is there anything else you would like to share about your experience with our service/product?

Please feel free to share any additional feedback about your experience with our service/product.