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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate about our service/product.
2

How satisfied are you with our service/product?

Rate your satisfaction with our service/product using a star rating system.
3

What bothers you the most about our service/product?

Please provide details on what bothers you the most about our service/product.
4

What improvements would you like to see in our service/product?

Please provide your suggestions on what improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Please select the option that best describes how likely you are to recommend our service/product to others.
6

What features do you find most useful in our service/product?

Please select the option that best describes the features you find most useful in our service/product.
7

Would you like to see more discounts and promotions for our service/product?

Please answer whether you would like to see more discounts and promotions for our service/product.
8

How often do you use our service/product?

Please select the option that best describes how often you use our service/product.
9

What is the main reason you chose our service/product?

Please provide the main reason why you chose our service/product.
10

How can we better communicate with you about updates and promotions?

Please provide your suggestions on how we can improve our communication with you about updates and promotions.