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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate about our service/product.
Quality
Customer service
Price
Innovation
2
How satisfied are you with our service/product?
Rate your satisfaction with our service/product using a star rating system.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Please provide your suggestions on what improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select the option that best describes how likely you are to recommend our service/product to others.
Highly likely
Likely
Unlikely
Highly unlikely
6
What features do you find most useful in our service/product?
Please select the option that best describes the features you find most useful in our service/product.
User-friendly interface
Fast delivery
Customization options
Integration capabilities
7
Would you like to see more discounts and promotions for our service/product?
Please answer whether you would like to see more discounts and promotions for our service/product.
Yes
No
8
How often do you use our service/product?
Please select the option that best describes how often you use our service/product.
Daily
Weekly
Monthly
Rarely
9
What is the main reason you chose our service/product?
Please provide the main reason why you chose our service/product.
10
How can we better communicate with you about updates and promotions?
Please provide your suggestions on how we can improve our communication with you about updates and promotions.
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