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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one option that best describes your appreciation.
2

Rate your overall satisfaction with our service/product

Rate using a star rating from 1 to 10.
3

What bothers you about our service/product?

Please describe briefly what bothers you.
4

What improvements would you like to see in our service/product?

Please write your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Choose one option.
6

Which aspect of our service/product needs the most improvement?

Select the aspect that you believe needs the most improvement.
7

How often do you use our service/product?

Choose one option.
8

How satisfied are you with the pricing of our service/product?

Choose one option.
9

What feature do you like the most about our service/product?

Please specify which feature you like the most.
10

Would you be interested in participating in future surveys to improve our service/product?

Choose one option.