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Guest satisfaction Coffee Corners
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
Who are you?
Please select one answer
Student
Teacher
Staff
Other (Please specify)
2
On a scale of 1 to 5, how satisfied are you with the overall experience at our food and beverage outlets on campus?
3
How often do you visit our departments in a typical week?
Please select one answer
Daily
2-3 times a week
Once a week
2-3 times a month
4
What factors influence your choice to visit a location on campus compared to another?
Please select one or more answers
Quality of products
Speed of service
Variety of menu options
Comfortable seating and ambiance
Proximity to your classes or work
Price
Staff friendliness and helpfulness
Other (Please specify)
5
How would you rate the cleanliness and tidiness of our outlets?
Please select one answer
Very clean
Clean
Average
Not very clean
Very untidy
6
How likely are you to recommend our departments to a friend or a fellow student in university?
Select one answer
Very likely
Likely
Neutral
Not likely
Not likely at all
7
How would you rate the hospitable behaviour of the staff on a scale from 1 to 5?
8
How satisfied are you with the overall prices in NHL Stenden outlets?
Select one answer
Very satisfied
Satisfied
Neutral
Not very satisfied
Not satisfied at all
9
What could we do to improve your overall experience in our outlets?
Please share any suggestions or feedback you may have
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