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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide feedback on what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please provide suggestions on how we can improve our service/product.
5

How often do you use our service/product?

Please select the option that best describes your usage frequency.
6

Would you recommend our service/product to others?

Please indicate if you would recommend our service/product to others.
7

How likely are you to repurchase from us?

Please indicate how likely you are to repurchase from us.
8

Do you find our service/product easy to use?

Please indicate if you find our service/product easy to use.
9

What is the biggest advantage of using our service/product?

Please describe the biggest advantage you find in using our service/product.
10

Would you like to see more features added to our service/product?

Please indicate if you would like to have more features added to our service/product.