.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Choose the option that best represents your opinion.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide your feedback in the text box below.
4
What suggestions do you have for improvement?
Please share your suggestions in the text box below.
5
How likely are you to recommend our service/product to others?
Choose the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Are you satisfied with the delivery time of our product?
Please provide your feedback in the text box below.
7
How often do you use our service/product?
Choose the option that best represents your frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
8
Do you find our service/product easy to use?
Choose the option that best represents your experience.
Very easy
Easy
Neutral
Difficult
Very difficult
9
What feature do you find most useful in our service/product?
Select the feature that you find most beneficial.
User interface
Functionality
Customer support
Customization
10
How do you usually contact our customer support?
Choose the primary method you use to contact our customer support.
Phone
Email
Live chat
In-person
Other
Submit
Create a survey