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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer Service
Price
Innovation
Other
2
Rate your overall satisfaction level
Rate your satisfaction level as per the provided scale.
3
What bothers you the most?
Enter the details of what bothers you the most.
4
How likely are you to recommend us to others?
Select your likelihood to recommend us to others.
Highly likely
Likely
Unlikely
Not at all
5
Rate the ease of use of our service/product
Rate the ease of use on a scale of 1 to 10.
6
What improvements would you like to see?
Enter the improvements you would like to see in our service/product.
7
How satisfied are you with the delivery time?
Select your satisfaction level with our delivery time.
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
8
Rate the quality of our customer support
Rate the quality of customer support on a scale of 1 to 10.
9
What additional features would you like to have?
Provide details on the additional features you would like in our service/product.
10
How likely are you to continue using our service/product?
Select your likelihood to continue using our service/product.
Highly likely
Likely
Unlikely
Not at all
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