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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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EE CUSTOMER SATISFACTION SURVEY
1

What do you appreciate about our service/product?

Please select one option that best reflects your opinion.
2

How satisfied are you with the advisor you spoke to today?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details about any issues you have encountered.
4

What would you like to improve about our service/product?

Please share your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which of the following words would you use to describe our service/product? Select all that apply.

You can select multiple options that apply.
7

How responsive have we been to your questions or concerns?

Rate our responsiveness on a scale of 1 to 10.
8

What features would you like to see added to our service/product?

Please provide details about any additional features you would like.
9

Are you satisfied with the overall experience of using our service/product?

Please select yes or no.
10

Any other comments or suggestions?

Feel free to share any additional feedback you may have.