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Client Satisfaction Survey for Social Services
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the overall service?
Please select one option.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2
Please rate the professionalism of the staff.
Please select a rating from 1 to 10, with 10 being the highest.
3
What improvements would you suggest for our services?
Please provide your suggestions in the text box below.
4
How likely are you to recommend our services to others?
Please select one option.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
Rate the cleanliness of the facilities.
Please select a rating from 1 to 10, with 10 being the highest.
6
How well did our services meet your needs?
Please select one option.
Exceeded Expectations
Met Expectations
Partially Met Expectations
Did Not Meet Expectations
7
Share any additional comments or feedback.
Feel free to provide any comments or feedback in the text box below.
8
How would you rate the communication with the staff?
Please select a rating from 1 to 10, with 10 being the highest.
9
Did the services provided help you achieve your goals?
Please select one option.
Yes, completely
Yes, to some extent
No
10
How would you rate the timeliness of the services?
Please select a rating from 1 to 10, with 10 being the highest.
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