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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select what you appreciate the most.
Quality
Price
Customer Service
Innovation
Convenience
2
Rate your overall satisfaction
Please rate your overall satisfaction with us.
3
What bothers you about our service/product?
Please describe what bothers you the most.
4
How likely are you to recommend us to others?
Please rate how likely you are to recommend us to others.
5
Which aspect would you like to see improved?
Please specify which aspect you would like to see improved.
6
How satisfied are you with our delivery service?
Please rate your satisfaction with our delivery service.
7
How often do you use our service/product?
Please select how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
8
What feature do you like the most?
Please specify the feature you like the most.
9
How can we enhance your user experience?
Please provide suggestions on how we can enhance your user experience.
10
Would you like to see more variety in our product range?
Please indicate if you would like to see more variety in our product range.
Yes
No
Maybe
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