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Cashier

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

If you were at a supermarket and the cashier serving you needed to ask a colleague or manager for help on something, what would you think about them?

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2

If you were at a supermarket and the cashier serving you made a mistake (e.g. you noticed a discount had not been added or you were charged more than expected) what would you think about them?

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3

If your colleague at work made a mistake (e.g. dropped something or could not find something) what would you think about them?

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4

If you noticed someone seemed nervous or anxious in public (or as a cashier) what would you think about them?

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5

If someone you see in public is not smiling, not giving eye contact and looks tired what would you think?

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6

If you noticed someone struggling to find their words – what do you think?

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7

If you get asked for ID in a shop, how does it make you feel?

8

If are in a shop or café and someone walks in their hands are shaking, what would you think?

9

How would you know if someone in public was anxious? How often would you say you notice an anxious person in public?

10

Do you notice other peoples weight in public? What would you think if someone appeared under weight?

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