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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes your appreciation.
2

How satisfied are you with our service/product?

Rate our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Describe briefly what bothers you about our service/product.
4

Which feature would you like us to improve?

Provide your suggestion for improvement.
5

How likely are you to recommend us to a friend or colleague?

Please rate your likelihood on a scale from 1 to 10.
6

Which aspect of our service/product do you find most valuable?

Select one option that best represents the most valuable aspect for you.
7

What improvements would you like to see in our customer service?

Describe any specific improvements you would like to see in our customer service.
8

How satisfied are you with the response time of our customer support?

Please rate our customer support response time on a scale from 1 to 10.
9

Do you find our product/service user-friendly?

Please provide feedback on the user-friendliness of our product/service.
10

Any additional comments or suggestions?

Feel free to share any other comments or suggestions you may have.