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1
What is the name of your agency?
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2
How many employees are currently working at your agency?
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3
In which Belgian region is your agency located?
Choisissez une ou plusieurs réponses
Brussels
Flanders
Wallonia
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4
In which Belgian province is your agency located?
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Antwerp
East Flanders
Flemish Brabant
Hainaut
Liège
Limburg
Luxembourg
Namur
Walloon Brabant
West Flanders
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5
Does your agency utilize artificial intelligence (AI) technologies in its operations?
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Yes
No
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6
If yes, could you specify which AI technologies you have implemented? Please select from the list below or specify any other AI technologies your agency uses.
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Machine Learning
Large language model
VR and AR
Generative AI
Other
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7
To what extent has AI technology improved your agency's operational efficiency?
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Significantly decreased
Somewhat decreased
Remain the same
Somewhat increased
Significantly increased
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8
Has the time taken to reach sales agreements changed since implementing AI?
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Yes
No
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9
If yes, please quantify this change in days ?
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10
On average, how many sales contracts do you manage to sign per month since the implementation of artificial intelligence? Please provide figures for both before and after AI implementation
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11
Rate the impact of AI on the accuracy and speed of your sales documentation processes.
Choisissez une ou plusieurs réponses
• Significantly decreased.
• Moderately decreased.
• Remained the same.
• Moderately increased.
• Significantly increased.
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12
Has the implementation of AI technology affected the number of full-time/part-time positions at your agency?
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Yes
No
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13
Please rate how AI has affected employee productivity.
Choisissez une ou plusieurs réponses
• Significantly decreased.
• Moderately decreased.
• Remained the same.
• Moderately increased.
• Significantly increased.
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14
Has the implementation of AI technologies led to any noticeable changes in your agency's profitability? Please indicate the nature of this change
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Significantly decreased
Moderately decreased
Remained the same
Moderately increased
Significantly increased
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15
Can you estimate the percentage change in your agency's profitability after implementing AI technologies?
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Decrease by 0-10%
Decrease by 10-20%
Decrease by more than 20%
No change
Increase by 0-10%
Increase by 10-20%
Increase by more than 20%
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16
What is the average age range of your clients?
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18-24
25-34
35-44
45-54
55+
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17
How has the implementation of specific AI-driven tools (e.g., chatbots for customer queries, AI-enhanced property listings) within your agency influenced customer satisfaction levels?
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• Significantly decreased.
• Moderately decreased.
• Remained the same.
• Moderately increased.
• Significantly increased.
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18
Can you provide specific examples or feedback received from customers regarding the AI-driven tools implemented?
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