.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Survio
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 (not satisfied) to 10 (very satisfied).
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you the most.
4

What features would you like to see improved or added?

Please provide suggestions on features you would like to see improved or added.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood to recommend on a scale from 1 (not likely) to 10 (very likely).
6

Which of the following best describes your primary use of our service/product?

Please select the option that best describes your primary use.
7

How satisfied are you with the customer service we provide?

Please rate your satisfaction on a scale from 1 (not satisfied) to 10 (very satisfied).
8

Would you like to share any additional comments or feedback with us?

Please feel free to provide any additional comments or feedback.
9

Do you find our service/product easy to use?

Please select yes or no.
10

How can we improve our communication with you?

Please provide suggestions on how we can improve our communication with you.