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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that you appreciate the most.
Product Quality
Customer Service
Price Competitiveness
Convenience of Use
2
Rate your overall satisfaction
Please rate your satisfaction level with our service/product.
3
What bothers you the most?
Please provide a brief description of what bothers you.
4
How likely are you to recommend us to others?
Please select one option.
Very Likely
Somewhat Likely
Neutral
Not Likely
5
Rate the responsiveness of our customer support
Please rate the responsiveness of our customer support on a scale of 1 to 10.
6
What additional features would you like to see?
Please provide your suggestions for improving our service/product.
7
How satisfied are you with the delivery time?
Please select one option regarding your satisfaction with the delivery time.
Very Satisfied
Satisfied
Neutral
Unsatisfied
8
Rate the user interface of our product/service
Please rate the user interface based on your experience.
9
What improvements would you suggest?
Please provide your recommendations for improvements.
10
How likely are you to continue using our service/product?
Please select one option regarding your likelihood to continue usage.
Very Likely
Likely
Unsure
Unlikely
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