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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Choose the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level, with 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Provide details on what aspects bother you the most.
4
How likely are you to recommend our service/product to others?
Choose an option based on your likelihood to recommend.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
5
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
6
What improvements would you like to see in our service/product?
Share your suggestions for enhancements.
7
Which feature do you find most valuable in our service/product?
Choose the feature that adds the most value to you.
User-friendly interface
Fast delivery
Customization options
24/7 support
Affordability
8
Do you find our service/product easy to use?
Select an option based on the ease of use.
Very easy
Easy
Neutral
Difficult
Very difficult
9
Would you like to see more variety in our product offerings?
Indicate if you desire a broader range of products/services.
Yes, I would like more variety
No, the current offerings are sufficient
10
What is the main reason you chose our service/product?
Provide the primary reason for selecting our service/product.
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