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Survey on Independent Cafés in the UK

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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The UK Independent Café Experience: Consumer Preferences & Industry Challenges

Thank you for taking the time to participate in this survey. This study aims to understand the challenges, customer preferences, and business strategies of independent cafés in the UK. Your responses will help compare the UK and Australian coffee industries to identify key differences and potential areas for growth. The survey should take approximately 5–7 minutes to complete.

Section 1: Demographics

1

What is your age group?

Select one answer
2

What is your gender?

Select one answer
3

What is your occupation?

Select one answer
4

How often do you visit cafes in a typical week?

Select one answer

Section 2: Customer Preferences and Behaviour

5

What is your primary reason for choosing an independent café over a chain (e.g., Costa, Starbucks, Pret a Manger)?

Select 2 answers
6

What is your main reason for choosing a chain café instead of an independent café?

Select 2 answers
7

How important is sustainability (e.g., eco-friendly packaging, ethically sourced coffee) when choosing a café?

Select one answer
8

How do you usually discover new independent cafés?

Select from 2 to 3 answers

Section 3: Business Perceptions & Industry Challenges

9

In your opinion, what is the biggest challenge independent cafés in the UK face?

Select 2 answers
10

What would encourage you to visit independent cafés more often?

Select 2 answers
11

Do you believe independent cafés in the UK are innovating enough to stay competitive against big coffee chains?

Select one answer
12

In your opinion, what makes British café culture unique compared to other countries?

13

What factors influence your decision to visit an independent café over a coffee chain, and how has your experience been with independent cafés in the UK?

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