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NLW Guest Survey 2024/2025

We, NLW Tourismus Marketing GmbH (NLW = Nassfeld-Presseggersee, Lesachtal and Weissensee) aspire to become one of Austria’s most sustainable regions. Thank you for taking the time to support us in this endeavour.

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NLW Guest Survey 2024/2025

With this questionnaire, we want to hear what our guests think about the tourism offer of the Nassfeld-Pressegger See, Lesachtal and Weissensee region (NLW for short) in Carinthia. 

Completing the survey will take approximately 10 minutes. We kindly ask you to complete all of the questionnaire.




Privacy notice: The questionnaire is to be completed individually and is fully anonymous. The information will be processed internally in aggregated form with the utmost confidentiality in accordance with EU Regulation 679/2016 (GDPR) and shared anonymously with our project partners within the REGENERATE project. By submitting the questionnaire, you agree to these conditions. Thank you in advance for your support and important contribution!

Questions marked with * are mandatory.



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NLW Guest Survey 2024/2025

Part 1: Your experiences with our region

Arriving, checking in, getting a feel of the region. Before we get to the topic of sustainability, we would like to ask you what your impression of the Nassfeld, Lesachtal and Weissensee region has been so far.

Just so you know exactly what we mean by “region”: NLW Tourismus Marketing GmbH is the marketing agency of the Nassfeld-Pressegger See, Lesachtal and Weissensee region. The NLW handles tourism marketing for its member municipalities in Carinthia’s southwest. 

In which part of the Nassfeld-Pressegger See, Lesachtal and Weissensee region is your accommodation provider located?

Please select the part of the region you spent most of your time.

Below, we have listed a few pairs of opposites. Please describe the overall impression you had of the tourism offers and infrastructure (e.g. bathing establishments, cycle paths, cultural sites, events, etc.) in the region by rating them accordingly on the scale.

Move the slider in the direction of the characteristic that you think is more applicable
0
run down
well cared for
0
ecologically destructive
ecologically friendly
0
ordinary
unique
0
crowded
empty of people
0
artificial
close to nature
0
contrived
authentic
0
backward-looking
innovative
0
non-accessible
accessible

You will find a few statements below. Please indicate to what extent the statement applies to you or does not apply to you

You already evaluated the tourism offer in the previous section. We would now like to ask you about the region in general. You will again find several pairs of opposites listed below. Please describe the tourism region by rating it on the scale provided.

0
ugly
beautiful
0
dirty
clean
0
contrived
authentic
0
dangerous
safe
0
interchangeable
unique
0
noisy
quiet
0
unwelcoming
friendly
0
backward-looking
innovative

If you were able to assign a grade to your stay so far, which would it be (on a scale of 1 to 5, with 1 being the best grade and 5 being a fail)?

Wähle eine Antwort


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NLW Guest Survey 2024/2025

Part 2: Questions about sustainability

The following questions refer to the sustainability of the Nassfeld-Pressegger See, Lesachtal and Weissensee region. They refer to how tourism in the region is currently organised and whether the tourist industry operates along ecologically, economically and socially sound principles. The questions focus on the impressions you have gathered in the region so far.

Below, you will find a few statements on sustainability in the region. Please indicate to what extent you agree/disagree with them. The answers should reflect the impression that you personally had during your stay.

Choose one answer in each line. If you cannot judge something, select the category don't know.

How would you generally assess the sustainability efforts of the responsible parties in the Nassfeld-Pressegger See, Lesachtal and Weissensee region? Please rate again on a scale of 1 to 5, with 5 being a fail and 1 being outstanding.

What was the main form of transport you used to travel to our region?

“Main form of transport” refers to the mode of transport you used to travel the largest distance.

How do you get around in our region and during your holiday or how are you planning to get around?

Please indicate your main modes of transport.

If you are travelling in your own vehicle, how would you rate the traffic density on a scale of 1 (“little traffic”) to 4 (“a lot of traffic”)?

If you are predominantly using public transport, how would you rate the frequency of a scale of 1 (“rare”) to 4 (“very frequent”)?

In your opinion, how extensive is the coverage of the public transport network on a scale of 1 (“incomplete”) to 4 (“area-wide”)?

How would you rate the convenience of public transport facilities on a scale of 1 (”not very comfortable”) to 4 (“very comfortable”)?

Do you have any suggestion for improving mobility within the region?

On a scale of “not very satisfied” to “very satisfied”, how satisfied are you with the following aspects?

Select one answer in each line.

What additional type of products, offers and/or services would you like to see in the region in future?

Your accommodation offers...

Select one or more answers

Would you be prepared to support worthwhile projects that promote the management and preservation of the region’s cultural and natural heritage?

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NLW Guest Survey 2024/2025

Part 3: General questions about you and your stay

By answering the following questions, you help us put your answers into context. 

Is this your first visit to our region?

Will you use/have you used any of the following advantage cards?

These cards are advantage cards / guest cards that entitle the holder to numerous benefits and free services.

Do use the advantage card for public transport facilities in the region?

The card you selected offers many free or discounted attractions. Where do you see potential for improving the services offered by these cards even further?

If you are not missing any offers, enter ‘none’ here.

How did you learn about our tourism region?

Choose one or more answers.

Sex

Age

Which country did you travel from?

e.g. Austria, Germany, ...
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NLW Guest Survey 2024/2025

All done! If you would like to take part in our prize draw please tell us your e-mail address. You can find the terms and conditions below the input fields.

My e-mail address is:

I would like to be informed about the results of this survey via the above email address

Additional comments you may have.

Terms and conditions of the prize draw: By entering your email address, you agree that we may process it in the context of the prize draw. Your email address will not be passed on to third parties. All natural persons are eligible to enter into the prize draw. The prize draw will take place between 18/12/2024 and 30/04/2024. During this period, users will have the opportunity to take part in the online prize draw. To take part, you must complete and submit this questionnaire. Participation is only possible during the period specified. Entries received after the closing date will not be considered.

Only one submitted registration per participant will be entered. It is strictly forbidden to use multiple email addresses to increase the chances of winning. Participation in the prize draw is free. Only natural persons are eligible to enter. The organiser reserves the right to exclude persons from participation at its own discretion if there are legitimate reasons to do so. The following prize will be awarded: A box of regional specialities. The prize will be randomly assigned among all participants after the closing date for entries. The prize will be awarded only to the winner or, in case the winner is a minor, to their legal guardian. The winner will be contacted at the e-mail address provided and must inform the organiser of their name and address. It is not possible to exchange the prize, collect it in person or receive a cash payment in lieu of the prize. Any costs incurred for sending the prizes will be covered by the organiser. Any additional costs associated with claiming the prize must be covered by the winner. The winner agrees to making their name and place of residence public in the advertising media used by the organiser. This includes the announcement of the winner on the organiser's website and social media platforms. Should any provision of these terms and conditions be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a legally permissible provision that most closely reflects the economic purpose of the invalid provision. The same shall apply in the event of a gap in these terms and conditions.

The participant can revoke their declared consent at any time. The revocation is to be addressed in writing, using the organiser's contact details as outlined in the imprint section of the prize draw app. If the consent is revoked, the participant's collected and stored personal data will be deleted immediately.

Thank you for completing our survey.

Thank you for your time and your valuable insights! If you wish to receive more information about our tourism region, sign up for our newsletter.


Nassfeld: Newsletter | Nassfeld

Weissensee: Newsletter

Slow Food: Newsletter | Slow-Food-Travel


This questionnaire was drawn up within the framework of the Interreg Italia - Österreich programme as part of the project "WoM365 -365 days - World of Mountains” and developed further as part of the REGENERATE project.