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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Select the option that best reflects your appreciation.
2

On a scale of 1 to 10, how bothered are you by any aspect of our service/product?

Rate the level of bother using a star rating from 1 to 10.
3

What would you like to improve about our service/product?

Please provide your feedback in the text box below.
4

How likely are you to recommend our service/product to others?

Rate the likelihood using a star rating from 1 to 10.
5

Which feature of our service/product do you find most valuable?

Select the most valuable feature from the options provided.
6

How responsive do you find our customer service?

Rate the responsiveness using a star rating from 1 to 10.
7

What is the one thing you would change about our service/product?

Please provide your answer in the text box.
8

Are there any features you wish our service/product had?

Select any features you wish our service/product had from the options.
9

How likely are you to continue using our service/product in the future?

Rate the likelihood using a star rating from 1 to 10.
10

Overall, how satisfied are you with our service/product?

Rate your satisfaction level using a star rating from 1 to 10.