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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the most relevant option.
Quality
Price
Customer Service
Convenience
2
How would you rate your overall satisfaction with our service/product?
Please rate us from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most.
4
What improvements would you like to see in our service/product?
Please describe the improvements you would like to see.
5
How likely are you to recommend our service/product to others?
Please select one option.
Highly Likely
Likely
Unsure
Unlikely
Highly Unlikely
6
What is the primary reason you chose our service/product?
Please select the most applicable reason.
Quality
Price
Recommendation
Reputation
7
How often do you use our service/product?
Please select one option.
Daily
Weekly
Monthly
Occasionally
Never
8
Would you like to see more variety in our service/product offerings?
Please select one option.
Yes
No
9
Do you find our service/product easy to use?
Please select one option.
Yes
No
10
Is there anything else you would like to share with us?
Please feel free to provide any additional feedback.
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