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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate most about our service/product?

Select one option that best represents your opinion.
2

How would you rate your overall satisfaction with our service/product?

Rate from 1 to 10 stars, 1 being the lowest and 10 being the highest.
3

What aspects of our service/product bother you the most?

Please describe in detail.
4

What improvements would you like to see in our service/product?

Please provide your suggestions.
5

How likely are you to recommend our service/product to others?

Select one option that best represents your likelihood.
6

Rate the effectiveness of our customer support service.

Rate from 1 to 10 stars, 1 being the lowest and 10 being the highest.
7

What features do you think are missing from our service/product?

Please describe in detail.
8

How often do you use our service/product?

Select one option that best represents your usage frequency.
9

Rate the value for money of our service/product.

Rate from 1 to 10 stars, 1 being the lowest and 10 being the highest.
10

In your opinion, what sets us apart from our competitors?

Please describe in detail.