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Survey on ICICI Bank Services

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How do you rate the overall quality of services provided by ICICI Bank?

Please select one option that best describes your rating.
2

Rate the risk management strategies and policies adopted by ICICI Bank on a scale of 1 to 10

Please rate the effectiveness of ICICI Bank's risk governance and management framework on a scale of 1 to 10, where 1 is the least effective and 10 is the most effective.
3

What are your thoughts on ICICI Bank's automated compliance solutions?

Please provide your feedback in the text box below.
4

How satisfied are you with ICICI Bank's internal controls?

Please select one option that best describes your level of satisfaction.
5

Do you believe ICICI Bank's customer feedback mechanisms are effective in improving service quality?

Please select one option that best describes your opinion.
6

What improvements would you suggest for ICICI Bank's risk management framework?

Please provide your suggestions in the text box below.
7

How transparent do you find ICICI Bank's risk governance practices?

Please select one option that best describes the level of transparency.
8

Have you encountered any issues with ICICI Bank's service quality due to lack of quality control measures?

Please select one option that best describes your experience.
9

What are the key strengths of ICICI Bank's risk governance and management framework?

Please list the key strengths in the text box below.
10

Would you recommend ICICI Bank's services to others based on your experience?

Please select one option that best reflects your likelihood to recommend.