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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes your appreciation.
2

How would you rate our service/product?

Rate our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Briefly describe what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Briefly describe any improvements you would like to see.
5

Which feature do you find most useful?

Select one feature that you find most useful.
6

Are you satisfied with the delivery process?

Select one option to indicate your satisfaction with the delivery process.
7

Would you recommend our service/product to others?

Select one option to indicate if you would recommend our service/product to others.
8

What do you think sets us apart from our competitors?

Briefly describe what you think sets us apart from our competitors.
9

How often do you use our service/product?

Indicate how often you use our service/product.
10

Overall, how satisfied are you with our service/product?

Select one option to indicate your overall satisfaction.