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Survey for Nova Poshta
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the delivery service provided by Nova Poshta?
Please rate your satisfaction on a scale from 1 to 5.
2
What do you think about the customer support of Nova Poshta?
Please select one option that best describes your opinion.
Excellent
Good
Average
Poor
3
How likely are you to recommend Nova Poshta to a friend or colleague?
Please rate your likelihood on a scale from 1 to 10.
4
What improvements would you suggest for Nova Poshta's services?
Please provide your feedback in the text box below.
5
How often do you use Nova Poshta for your delivery needs?
Please select one option that best describes your frequency.
Frequently
Occasionally
Rarely
6
Are you satisfied with the tracking system provided by Nova Poshta?
Please select one option that best describes your satisfaction.
Yes
No
Not Sure
7
How user-friendly do you find Nova Poshta's website or mobile app?
Please rate the user-friendliness on a scale from 1 to 5.
8
Do you encounter any issues with Nova Poshta's delivery timings?
Please select one option that best describes your experience.
Yes, frequently
Yes, occasionally
No
9
How satisfied are you with the overall experience of using Nova Poshta?
Please rate your satisfaction on a scale from 1 to 5.
10
Would you like to see any additional services offered by Nova Poshta in the future?
Please provide your thoughts in the text box below.
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