.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

What feature would you like to see improved?

Please provide the feature you would like to see improved.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
6

How often do you use our service/product?

Please select the frequency of use.
7

What improvements would you like to see in our customer service?

Please provide details about the improvements you would like to see.
8

Which aspect of our service/product do you find most valuable?

Please select the most valuable aspect to you.
9

What is your overall impression of our service/product?

Please provide your overall impression in a few words.
10

Do you have any suggestions for us to enhance your experience?

Please share any suggestions you have for us.