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Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Customer Satisfaction Survey – YTS Pump Engineering B.V. ( 2 min duration)
1
How satisfied are you with your experience with YTS Pump?
Scale (1 - 10)
2
How would you rate the quality and reliability of our products?
scale (1 - 10)
3
How satisfied are you with the lifespan and maintenance requirements of the YTS pumps
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
4
How do you find the price-to-quality ratio of our products?
5
How easy was the installation and use of the pump?
Select one or more answers
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
6
How would you rate the speed of how your issue or request was resolved by our service?
Very Slow
Somewhat Slow
Neutral ( Neither slow or fast)
Fast
Very fast
7
How likely are you to continue buying YTS Pump products in the future?
Select one or more answers
Very unlikely
Unlikely
Neutral
Likely
Very Likely
8
What improvements can we make to our products or service?
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