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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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A quick survey for Texas Finest Carpet Cleaning
1
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 5.
2
What do you appreciate the most about our service/product?
Please select the most relevant option.
Quality of service
Efficiency
Customer service
Price competitiveness
3
What bothers you the most about our service/product?
Please select the most bothersome issue.
Quality issues
Pricing
Communication
Timeliness
4
How likely are you to recommend our service/product to a friend or colleague?
Please rate the likelihood on a scale from 1 to 10.
5
What improvements would you like to see in our service/product?
Please provide your suggestions in detail.
6
How convenient is our booking process?
Please rate the convenience on a scale from 1 to 5.
7
Do you find our service/product value for money?
Please select the option that best describes your opinion.
Yes, definitely
Somewhat
No, not really
8
How responsive are we to your inquiries or concerns?
Please rate the responsiveness on a scale from 1 to 5.
9
Were there any issues during your recent service/product experience?
Please describe any encountered issues briefly.
10
Overall, how satisfied are you with Texas Finest Carpet Cleaning?
Please rate your overall satisfaction on a scale from 1 to 10.
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