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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that best describes what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most.
4

What could we improve in our service/product?

Please provide your suggestions on how we can improve.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood of recommending.
6

Which feature of our service/product do you find the most useful?

Please select the feature that you find most useful.
7

Would you like to see any new features added to our service/product?

Please provide details about the new features you would like to see.
8

How often do you use our service/product?

Please select the frequency with which you use our service/product.
9

Overall, how would you rate your experience with our service/product?

Please provide an overall rating of your experience.
10

What is your age group?

Please select the age group that you belong to.