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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate most about our service/product?
Please select the option that best describes what you appreciate about our service/product.
Quality
Customer Service
Price
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most about our service/product.
4
How likely are you to recommend our service/product to a friend or colleague?
Please select the option that best represents your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What additional features or improvements would you like to see in our service/product?
Please provide details about the features or improvements you would like to see.
6
How often do you use our service/product?
Please select the option that best describes how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
7
What is your age group?
Please select the option that best represents your age group.
Under 18
18-25
26-40
41-60
Over 60
8
Would you like to participate in future product/service testing?
Please select yes or no if you would like to participate in future product/service testing.
Yes
No
9
What is your preferred method of communication for updates and promotions?
Please select the option that represents your preferred method of communication.
Email
SMS
Phone
Mail
No preference
10
Any additional comments or feedback?
Please provide any additional comments or feedback you may have.
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