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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please choose one option that best describes what you appreciate the most.
2

How would you rate your overall satisfaction with our service/product?

Please rate your satisfaction on a scale of 1 to 10 stars.
3

What bothers you the most about our service/product?

Please describe the main issue that bothers you the most.
4

Which of the following aspects would you like to see improved?

Please select all options that you would like to see improved.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood to recommend on a scale of 1 to 10.
6

What additional features or services would you like to see added in the future?

Please provide your suggestions for additional features or services.
7

In your opinion, what sets our service/product apart from competitors?

Please describe what makes our service/product unique in your opinion.
8

How satisfied are you with the pricing of our service/product?

Please rate your satisfaction with the pricing on a scale of 1 to 10.
9

Which communication channels do you prefer for getting updates about our service/product?

Please select all preferred communication channels.
10

Are there any specific improvements you would like to see in our customer service?

Please provide any specific suggestions for improving our customer service.