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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate.
Quality
Customer Service
Price
Innovation
Convenience
2
How satisfied are you with our service/product overall?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about the issues that bother you.
4
Which aspect would you like to see improved the most?
Select the area where you would like to see the most improvement.
Product Quality
Customer Support
Delivery Time
Website Usability
Communication
5
On a scale of 1 to 10, how likely are you to recommend us to a friend or colleague?
Rate your likelihood to recommend on a scale of 1 to 10.
6
What specific feature or service do you think we should introduce in the future?
Share your ideas for new features or services you would like to see.
7
How often do you use our service/product?
Indicate the frequency of your use.
Daily
Weekly
Monthly
Occasionally
Never
8
What is your preferred method of contacting customer support?
Select your preferred communication channel for contacting support.
Phone
Email
Live Chat
Support Ticket
In-person
9
Is there anything else you would like to share with us?
Feel free to provide any additional feedback or comments.
10
How easy is it to find information on our website?
Rate the ease of finding information on a scale from 1 to 10.
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